Damaged items must be reported within 3 days of receiving the shipment.  No exceptions.  Please email us at

Returns must be postmarked within 14 calendar days from the date your order is received.  For any orders placed before June 11, 2021, returns will be credited to the original payment form, less any costs incurred by Red's Boutique Online.  If credit to the original payment form is not an option, a store credit will be issued.  

Any orders placed after June 11, 2021, will be issued a store credit, less any costs incurred by Red's Boutique Online.

All sale items are final sale and are not returnable/exchangeable.  

We have the right to refuse any return if the items have any signs of the following: wash, wear, stains (including makeup), alterations, misuse or damage. 

Please allow up to 2 weeks for your return to be fully processed and credited.  

Please ship your return to the address below:

Red's Boutique Online
2310 Laurelton Creek Ln
Chattanooga, TN 37421

Please include your packing slip with your return in order to process your return.